We have a friendly FAQ also set up to answer most questions :)hartsocks.com/santafaq
Hi there, my friends! :) Thank you so much for trusting us to capture your beautiful family. We are parents to nine wonderful children and this will be our 5th year doing these special Short Santa Shoots! They are so much fun for everyone! We look forward to them all year long and have the best Santa in the Southwest (who is absolutely incredible with the kids) :). Here is how they work:
You conveniently pick your date and time and pay in advance. (These sessions fill up very quickly and the days are limited, so if you'd like to grab a spot, please do so before your ideal slot sells out! ) As long as you arrive before your scheduled time, we should have your photos done within 15 minutes. The actual time we have to take your photos is about 5 minutes, but don't worry, we capture many family and children (of all ages) all year long, and feel confident if there is a smile to be had, we'll get it :) (Although a crying toddler is pretty classic in our book, many young children are afraid of Santa, but it makes for candid photos, and creates great memories of their sweet innocence!) You can now also have Santa give your chlid a custom letter from the North Pole. Head to hartsocks.com/santaletter and fill yours out :)
Sometimes we do get behind schedule if a child is having a particular difficult time (we try to always be patient and sometimes work with special needs children who may need a little extra kindness and attention) but we plan some breaks in between so it shouldn't get too behind at any point of the day.
You will check in with one of our sweet kids (we are a family run business and teaching our children to appreciate the art of photography, the value of excellent customer service and to take pride in hard work) and they'll let us know you are here. We will always shoot in order of the time clients are booked. Once you are back with us, it will only be your family and The Hartsocks' crew :). So, although these session are quick, we want it to be a personalized, comfortable, stress free and fun experience for your family) . We shoot as many photos as it takes and have some leeway to rearrange your family with Santa! We always love to do shots with just the kids and Santa, as well as shots with the kids, parents and Santa. So, parents, please dress up too! You will never regret having images to cherish with your beautiful babies! :)
We edit the photos immediately, then upload them to a website (that saves your photos for 10 years!) and email you all of them within 24 hours. We don't limit you or require you pick only one photo and we don't ask that you purchase any products from us either. The photos will be yours forever! Digital images are always included in your original price. Any additional products we do offer are only for your convenience.
One time slot is good for six people total. If you have more than six loved ones you'd like photographed, please purchase two sessions :). Only six people are allowed per session. So, please use that number as a guide when you are choosing how many sessions will best fit your family. That way, we will have enough time to get your photos as perfect as possible.
As long as it is 5 days before your shoot, you can cancel or reschedule your shoot. If it is less than 5 days but more than 1, you can only reschedule with a $15 fee. You cannot cancel or reschedule at all within 24 hours.
If you have any questions at all, please email firstname.lastname@example.org and we would love to help you by answering them. We are always here for you! We want you to be 100% happy with your experience and photos, so please don't hesitate to reach out to us :)
Thank you so much for choosing us to create beautiful Christmas photos for you and your family! We will have so much fun together and can't wait to see our old (and new) friends this Christmas season! Over time, as the days pass, as your children grow and as your family changes, one of your greatest gifts will be the photographs of the people you love the most. For us to have the opportunity to share in a part of creating memories of your love, life, family and legacy, especially during the holidays, is such a gift! Thank you for being our clients and friends :)